FAQs
Please select a question from the list below:

I am having technical problems with the site or with registration.
What if I do not have a dealer or rep code?
What do I do with my certificate once I print it?
Do any of the credits apply for IIROC compliance?
If I do not successfully complete the course, how many times can I repeat?
What should I do if I have forgotten my account information?
What will my advisor number be?
Are the courses approved by the Financial Planners Standard Council?
 

 

 

I am having technical problems with the site or with registration.
Please contact etcmcontact.ca@kckglobal.com with your questions. If you are receiving an error message please notify etcmcontact.ca@kckglobal.com.

What if I do not have a dealer or rep code?
The dealer or rep code is a requirement for your CE certificate. If you have any questions please contact etcmcontact.ca@kckglobal.com.

What do I do with my certificate once I print it?
You will need to keep the certificate to verify course completion. You will be responsible for sending verification of course completion to the appropriate governing body.

Do any of the credits apply for IIROC compliance?
Courses are general professional development unless specified otherwise as compliance.

If I do not successfully complete the course, how many times can I repeat?
You may re-write the course as many times as necessary to achieve the passing grade of 65%.

What should I do if I have forgotten my account information?
Click on “Forgot My Password” in the upper right hand portion of the CE Corner home page.Enter the e-mail address that you used to enrol, and then click on “Submit” and your password will be e-mailed to you.

What will my advisor number be?
Your advisor number is either your IIROC rep or dealer code number.

Are the courses approved by the Financial Planners Standard Council?
Several of our courses have FPSC accreditation.

 

 

 

 

 

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